Tobias Marx is currently serving as the Parking Services Division Manager at the City of Bend, OR. His dedication to revolutionizing the parking experience is exemplified through his innovative and data-driven approach. Known for his expertise in 'Parking Road Mapping' and his commitment to 'Parking Happiness,' Tobias fosters meaningful connections among parkers, team members, and operators, introducing a refreshing perspective to the industry. He has streamlined operations with a comprehensive parking management system in Bend, aiming to enhance curb space utilization and user satisfaction, ultimately contributing to the city's journey towards a more accessible and sustainable future.
Residing in Bend, OR with my four children, I am deeply connected to the vibrancy and beauty of our community. My background in Hospitality has instilled in me a strong sense of teamwork and customer service, which I have seamlessly applied to the parking industry. My passion lies in crafting parking experiences that not only cater to the needs of cities, businesses, and parkers but also add meaningful value to our daily lives.
In Bend, I've had the opportunity to spearhead a transformative initiative that revolutionized our parking system, harnessing the latest innovations to effectively accommodate the city's rapid growth. I have been honored to be invited to share my insights and ideas with audiences across the nation, all in the pursuit of spreading the message of "Parking Happiness."
Join SWPTA in Durango, Colorado, April 1-3, 2024. The Program provides an overview of best practices established by frontline parking enforcement personnel. The program covers the history of policing and enforcement and explores Routine Activity Theory in relation to parking enforcement. We will delve into the multifaceted role of parking enforcement, encompassing enforcement, community caretaking, and acting as ambassadors for the agency. The importance of meeting community expectations, such as professionalism, courtesy, and adherence to civility principles, is highlighted.