This interactive training session is intended for front line staff, supervisors and managers in the parking, transportation and mobility industry. Attendees will learn about effective ways to navigate and successfully work with the public in the roles of their day to day jobs.
What you’ll learn by attending this training.
• Ways to deescalate situations when interacting with the public
• Situational awareness
• Successful strategies to be an effective front line leader
• Opportunities to ask questions of our industry professionals
• Networking opportunities with peers in our industry
Who should attend:
Front line staff working with the public, managers and supervisors, valet attendants, parking enforcement officers, shuttle drivers, bus drivers, light rail operators, traffic control staff, transit operators, parking operators, those interested in becoming better at their profession in the parking, mobility and transportation industry.
Leo Pelle, City of Boulder For over 7 years, Leo Pelle has been a noteworthy leader in the public sector and in the parking professional space. You may know him for his work as the Parking Enforcement Supervisor at the City of Boulder. But Leo Pelle can also be credited with contributions to public safety, talent management, and various parking enhancements. Driven by a strong desire to succeed and help others to do the same, Leo takes pride in providing the best customer service and collaboration possible, with the goal of helping all achieve successful results.
SWPTA Board Members Dane Lyon, Passport and Andrew Vidor, Walker Consultants
Sponsored by: Flash Parking
Wednesday July 20, 2022
$35 members/$50 non-members
Golden Nugget Hotel
October 24-26, 2022
Or Call 1-800-331-5731 in order to make individual hotel reservations. When booking reservations over the phone, guests must mention following group code: GSSWP22
Every year SWPTA awards a number of scholarships to people who are financially unable to attend the annual conference. This year due to restrictions on budgets SWPTA finds this scholarship especially necessary. Please feel free to share the scholarship application with your friends and colleagues.