Joni Eros is currently the Regional Sales Director for the West for PayByPhone Technologies. In this role, Joni has been able to aide parking operators in varying verticals evolve with the ever changing technology available to them in parking payment solutions. Joni brings over 7 years of dynamic expertise in commercial operations within the parking technology industry. She has consistently demonstrated thought leadership, by engaging with mobility associations across North America to drive innovation and efficiency in the sector. Joni is an active member of the Southwest Parking and Transportation Association (SWPTA), contributing when she can as a volunteer and active participant for the past 4 years.
Join SWPTA in Durango, Colorado, April 1-3, 2024. The Program provides an overview of best practices established by frontline parking enforcement personnel. The program covers the history of policing and enforcement and explores Routine Activity Theory in relation to parking enforcement. We will delve into the multifaceted role of parking enforcement, encompassing enforcement, community caretaking, and acting as ambassadors for the agency. The importance of meeting community expectations, such as professionalism, courtesy, and adherence to civility principles, is highlighted.